Contact & support
Speak to the right team. Choose an email address below or message TZY Parfums on WhatsApp.
Sales & purchases
sales@tzyparfums.comFragrance recommendations, availability and help with a new purchase.
Order support
support@tzyparfums.comExisting orders, payments, tracking, delivery, returns and account help.
Complaints
complaints@tzyparfums.comRaise a concern about an order, product or service for review.
Feedback
feedback@tzyparfums.comSuggestions and feedback about our fragrances or website.
Reseller enquiries
resellers@tzyparfums.comReseller applications, approvals, accounts, orders and special scent requests.
Bulk purchases
wholesale@tzyparfums.comBulk purchases and wholesale order assistance.
Partnerships
partnerships@tzyparfums.comCollaborations, stockist opportunities and business partnerships.
General enquiries
info@tzyparfums.comGeneral questions and enquiries that do not fit another team.
WhatsApp TZY Parfums
Help us find your order or application
Include your name and order number, or your TZY-RAN application reference, if you have one. For damaged or incorrect items, include clear photos and a description of the issue.
Please do not email passwords, bank-card details or authenticator codes.
TZY Parfums is operated by TZY Enterprises (Pty) Ltd, South Africa.